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GPs – How can you reduce complaints?

GPs – How can you reduce complaints? ›

14th September 2015 | Categories: GPs

In one of my blogs back in June I discussed practices submitting their annual complaints data return for complaints received in the previous year. We’re now already halfway through this financial year, so it’s a good idea to review your complaints to save some work at the end of the year. By reviewing the areas…

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CQC Outcomes are now called Key Lines of Enquiry. CQC Essential Standards are now CQC Fundamental Standards.