CQC Compliance Quality Assurance Care & Client Management
Got a question? Call us now

0333 405 33 33
Got a question? Call us now

0333 405 33 33
Show Menu ›

Expert Insights

Staff inductions

Staff inductions ›

8th February 2016 | Categories: Dentists , Human Resources

If you have a new member of staff starting in your team this Monday morning, this is an exciting opportunity to expand the diversity of your team skills and add value to the workplace experience. In dental businesses the team represents a massive ongoing investment with a potential to create a very positive, or a very…

Read more ›
Maintaining patient consent

Maintaining patient consent ›

3rd February 2016 | Categories: Dentists

Consent, respect and dignity are three vital aspects of the patient experience given high priority by regulating bodies and patients alike. The days when patients were prepared to be passive partners in their healthcare are long past. Nowadays patients will Google every aspect of their treatment plan and then challenge, or withdraw, previously given consent….

Read more ›
Would job descriptions benefit from review?

Would job descriptions benefit from review? ›

26th January 2016 | Categories: Dentists , Human Resources

If you see your job descriptions as being stand-alone aspects of personnel management you may be missing a trick. In a truly quality based management system every part of the business is fully integrated and contributes to the overall vision. The holistic approach In many practices job descriptions have evolved reactively over many years, in…

Read more ›
Keep Consent Requirements in Focus

Keep Consent Requirements in Focus ›

18th November 2015 | Categories: Dentists

Although urban myths around dentists over powering their patients to deliver unwelcome and painful procedures are firmly embedded in the public psyche, they are of course far removed from the truth. The law (CQC Regulation 11, Need for Consent) and dental regulations (GDC and Standard 3- Gain Valid Consent) place patient’s informed consent squarely at…

Read more ›
Fulfilling Continuous Professional Development

Fulfilling Continuous Professional Development ›

4th November 2015 | Categories: Dentists

Continuous Development of Learning The dental profession is not alone in prescribing the ongoing professional development activities of its members. Historically, attending courses and obtaining the certificates was an acceptable way to measure the CPD, however, this approach now termed as ‘In-put CPD’, simply measures time spent on CPD activities and does not reference what has…

Read more ›
Exposure to Radiation – Is your dental practice safe?

Exposure to Radiation – Is your dental practice safe? ›

28th October 2015 | Categories: Dentists

The majority of dental care procedures are assessed as presenting very little risk to patients’ well-being. In respect of the use of diagnostic radiographs there is a low, but known risk, and for this reason dental professionals are expected to adopt a policy for ensuring that patients’ exposure to harmful x-rays is, “As low as reasonably…

Read more ›
360 Degree Appraisals

360 Degree Appraisals ›

20th October 2015 | Categories: Dentists , Human Resources

Opening up a new range of possibilities Many practice managers say that appraising their team is the task they feel least capable to perform competently, nevertheless they recognise that effective appraisals are an essential tool for quality management. Managers become more relaxed about appraising their teams when they recognise that a performance appraisal is simply…

Read more ›
Whistleblowing – ‘But, why does it have to be me?’

Whistleblowing – ‘But, why does it have to be me?’ ›

16th October 2015 | Categories: Dentists

In my experience, the statement ‘But, why does it have to be me?’ –  is the most frequently asked question by those considering formally raising a concern about a fellow dental professional. In the interest of protecting the public, whistleblowing is currently high on the General Dental Council’s agenda. To support dental professionals who are…

Read more ›
Implementing your Quality Care Policies and Procedures

Implementing your Quality Care Policies and Procedures ›

10th October 2015 | Categories: Adult Social Care , Dentists , QCS

Over the past three years the continuously changing nature of care quality compliance has become clearer to Registered Providers and Managers across the UK. At first many thought that to own a folders of policies and procedures would tick all the boxes, now they recognise that those policies and procedures must be definitions of how…

Read more ›

CQC Outcomes are now called Key Lines of Enquiry. CQC Essential Standards are now CQC Fundamental Standards.