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Expert Insights

Don’t bury your head in the sand

Don’t bury your head in the sand ›

4th February 2016 | Categories: Care Quality Commission , Compliance , GPs , Inspections

As expected, only a small number of practices which have been inspected have had a ‘Requires Improvement’ or ‘Inadequate’ rating. Whilst some of the reasons for these ratings may be beyond the control of the practice, such as inadequate premises, recruitment difficulties, and so forth, many of the findings could probably be avoided. There is…

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Can you have your say?

Can you have your say? ›

28th January 2016 | Categories: GPs

Freedom of speech We all know about the recent junior doctors’ protests and I’m not going to discuss it in this blog, but it has highlighted the issue about speaking up for what you believe is right or wrong. Freedom of speech is the ‘right to communicate one’s opinions and ideas without fear of government…

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Help the Homeless – Outstanding Care

Help the Homeless – Outstanding Care ›

25th October 2015 | Categories: Adult Social Care , GPs

An Outstanding Service The healthcare of vulnerable people is one of the CQC’s areas of concerns. A survey by Homeless Link survey showed 90% of homeless people are registered with a GP, but most felt they didn’t get the help they needed from their doctor. As a result, the homeless are five times more likely…

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CQC Inspections & How to Achieve Outstanding

CQC Inspections & How to Achieve Outstanding ›

16th October 2015 | Categories: Care Quality Commission , GPs

Communication – On the day of the inspection At a conference last week I was fortunate to listen to a presentation from a couple of CQC inspectors who had come along aiming to demystify some of the common misconceptions about CQC inspections. They also wanted to give some tips on how to achieve an outstanding…

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Are CQC Inspections Getting Tougher?

Are CQC Inspections Getting Tougher? ›

28th September 2015 | Categories: Adult Social Care , Care Quality Commission , GPs

Almost a third of recent inspections ‘Requires improvement’ I’ve been looking at some recent CQC reports and it seems that the CQC inspection teams aren’t pulling any punches when it comes to feedback and reporting. This month, out of the 1,260 inspections, the CQC rated almost a third of those providers as ‘Requires improvement’, with…

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GPs – How can you reduce complaints?

GPs – How can you reduce complaints? ›

14th September 2015 | Categories: GPs

In one of my blogs back in June I discussed practices submitting their annual complaints data return for complaints received in the previous year. We’re now already halfway through this financial year, so it’s a good idea to review your complaints to save some work at the end of the year. By reviewing the areas…

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Primary Care Scrutiny under the Five Year Forward View – Part 3: Funding & Commissioning

Primary Care Scrutiny under the Five Year Forward View – Part 3: Funding & Commissioning ›

5th September 2015 | Categories: GPs

The House of Commons health committee recently launched an inquiry into primary care which includes scrutiny of GP pay and workload. The inquiry, which launched at the end of July, will also look at issues including GP recruitment, patient access and the future models of general practice described in the Five Year Forward View. It…

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Sunshine Rule – Anything to declare?

Sunshine Rule – Anything to declare? ›

24th August 2015 | Categories: GPs

The Health Secretary, Jeremy Hunt, has today announced that all NHS organisations will have to declare all gifts and hospitality staff receive from drug companies or face unlimited prosecution, and even imprisonment, under new rules from next year. Based on the Sunshine Act, which is law in America, the ‘Sunshine rule’ will be mandatory and…

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Meetings for meetings’ sake?

Meetings for meetings’ sake? ›

22nd August 2015 | Categories: GPs

We know that the CQC want to see evidence of communication and minutes of meetings in particular but who decides on the type of meetings, who should be present, and what should be discussed? I believe its good practice to have regular meetings but, with obvious time constraints, the type of meetings and the structure…

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Primary Care Scrutiny under the Five Year Forward View – Part 2

Primary Care Scrutiny under the Five Year Forward View – Part 2 ›

17th August 2015 | Categories: GPs

Funding and Commissioning The House of Commons health committee has launched an inquiry into primary care which includes scrutiny of GP pay and workload. The inquiry, which launched at the end of July, will also look at issues including GP recruitment, patient access and the future models of general practice described in the Five Year…

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CQC Outcomes are now called Key Lines of Enquiry. CQC Essential Standards are now CQC Fundamental Standards.