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Sshhh – listen…………

Sshhh – listen………… ›

16th January 2014 | Categories: Dentists

The new GDC Standards state for the first time that we ‘must’ listen to our patients.  As well as listening, we should be actively encouraging communication.   Successful communication is the establishment of common ground between two people or an understanding.  Specifically, the Standards say – You must discuss treatment options with patients and listen carefully…

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CQC Outcomes are now called Key Lines of Enquiry. CQC Essential Standards are now CQC Fundamental Standards.