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Expert Insights

Organisation of your Dental Policies and Procedures

Organisation of your Dental Policies and Procedures ›

3rd October 2015 | Categories: Dentists , QCS

Your practice polices are working documents and should be organised so that they can influence the running of the practice. I am frequently asked, “What’s the best way to organise practice polices and procedures now that the new Fundamental Standards have been introduced? The concerns people express are about policy duplication and storing polices so…

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Five good reasons to run a Quality Circle Programme in your practice

Five good reasons to run a Quality Circle Programme in your practice ›

11th September 2015 | Categories: Dentists

It is increasingly clear that quality management is at its best when the whole team is engaged and understands how their individual role contributes to the overall quality of patient care and – most importantly – to the ‘patient experience’ at your practice. Spreading the workload of quality creation With the best will in the…

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Friends and Family Test (FFT) for your dental team

Friends and Family Test (FFT) for your dental team ›

3rd September 2015 | Categories: Dentists

If following the introduction of the Friends and Family Test in April 2015, your practice is one of the many who have been delighted to find how highly their patients rate their experiences of care at your practice; have you taken the next logical step, and given your team the chance tell you how they…

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Could your practice improve its staff support measures?

Could your practice improve its staff support measures? ›

21st August 2015 | Categories: Dentists

Since the first reports from CQC inspectors presented an overview of the dental profession compliance, themed areas of good practice have been recognised as being in need of improvement. One area highlighted as being in need of improvement in many of the practices inspected, is the Human Resources provision – in particular staff support measures….

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When leadership is weak and management is strong

When leadership is weak and management is strong ›

18th August 2015 | Categories: Dentists

Dentists buying a new practice are full of ideas and are excited by the prospect of making their new acquisition an example of dental excellence. In most cases the production of a business plan was a condition for securing finance to buy the practice, so a business plan is usually produced for the sole purpose…

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Could you be overlooking an important resource?

Could you be overlooking an important resource? ›

12th August 2015 | Categories: Dentists

The extended range of permitted duties for dental nurses provides exciting opportunities as well as challenges for practices and individuals.  Some well lead practices have embraced these opportunities and have embedded extended dental nursing duties into their day-to-day work. In a diverse range of dental practices, extended dental nursing duties are now an integral part…

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DDRB: Day of Rest?

DDRB: Day of Rest? ›

29th July 2015 | Categories: Dentists

It’s now official, healthcare services are consumer-led in terms of demand for the ‘service’ element.  I’m a stakeholder in the provision of dental services on several angles: I’m a practitioner, I’m an adviser but I’m also a patient. This gives me a balanced view. The normality of working over the weekends is fast approaching, as…

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Are we ‘Unfit for Purpose’?

Are we ‘Unfit for Purpose’? ›

10th January 2014 | Categories: Dentists

For anyone unaware, more than 100 family dentists have signed a letter to the Telegraph which accuses Ministers of hiding the “rotten truth” about the “compromised and mismanaged” system of state-funded dental treatment in England. They say NHS dentistry is “unfit for purpose” as a result of successive Governments’ obsession with centralised targets at the…

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CQC Outcomes are now called Key Lines of Enquiry. CQC Essential Standards are now CQC Fundamental Standards.